Audit & Operations

Key Performance Indicator (KPI)

Pirkka ParonenWritten by Pirkka Paronen
Tomi LehtinenReviewed by Tomi Lehtinen

Key Points

  • Provides objective, measurable data to evaluate safety and operational performance.
  • Leading KPIs measure proactive activities; lagging KPIs measure outcomes like incidents.
  • PTW-specific KPIs include permit cycle time, overdue permits, and compliance rates.
  • Digital systems enable real-time KPI dashboards and trend analysis.

Definition

KPIs are measurable values used to evaluate performance and efficiency.



Frequently Asked Questions

What are examples of PTW-related KPIs?

Common PTW KPIs include average permit processing time, number of active permits per area, permit compliance rate, overdue permit closures, and the ratio of safety observations to incidents.

What is the difference between leading and lagging KPIs?

Leading KPIs measure proactive activities like training completion rates, safety inspections conducted, and toolbox talks held. Lagging KPIs measure outcomes such as incident frequency, lost time injuries, and near-miss counts.


Pirkka Paronen

Pirkka Paronen

CEO, Gate Apps

CEO of Gate Apps, expert in digital permit-to-work and HSEQ software.

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